{"id":5519259,"date":"2026-04-16T15:38:22","date_gmt":"2026-04-16T22:38:22","guid":{"rendered":"https:\/\/staging.oldtucson.com\/?page_id=5519259"},"modified":"2026-04-16T15:49:26","modified_gmt":"2026-04-16T22:49:26","slug":"hollywood-in-the-desert-cloned-5518246-cloned-5519233","status":"publish","type":"page","link":"https:\/\/staging.oldtucson.com\/?page_id=5519259","title":{"rendered":"Ticketing Information"},"content":{"rendered":"\t\t
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Ticketing Information<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Booking<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Tickets can be booked easily <\/span>HERE<\/span><\/a>. Walk-up tickets may be available on the day of the event, however, we do not guarantee entrance on popular dates if you have not booked in advance. Please book early to secure your spot.<\/span><\/p>

For the most efficient purchase experience, we recommend booking tickets here on our website as our phone lines are extremely busy during periods of high demand. Booking agents can be reached using the form on our Contact Us page or by calling 520-640-0010 during the following hours:<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Monday-Friday:<\/strong> 6:00am \u2013 6:00pm<\/span>
<\/span>Saturday:<\/strong> 7:00am \u2013 3:00pm<\/span>
<\/span>Sunday:<\/strong> 11:00am \u2013 3:00pm<\/span><\/p>

All times are Arizona Standard Time<\/span><\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Please leave a callback number as instructed if prompted by our phone system. An agent will return your call as soon as possible and the return call may come from an unfamiliar number or area code. Please only leave a callback number once. Leaving the same callback number again bumps you to the end of the queue.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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For ticket issues or service questions (after purchasing)<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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For the quickest service, we ask existing ticket holders with questions or issues to please use our Customer Support Submission Form located <\/span>HERE<\/span><\/a>.<\/span><\/p>

Can\u2019t find your confirmation email? Click <\/span>HERE<\/span><\/a> to provide some basic information, and it will be sent to you again.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Refunds & Rescheduling<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Like sporting events, concerts, and other live events, tickets for Old Tucson are NOT REFUNDABLE<\/strong>.<\/p>

If event dates are canceled for reasons including (but not limited to) weather, all guests on affected dates\/times will receive an option to attend on a later date (based on space availability) or a full refund.<\/p>

Changes to the date and time of a reservation can be requested but are subject to availability and pricing differences. If entry slots are available on another date\/time, our reservation agents will do their best to accommodate your request. However, no guarantees can be made that your reservation can be changed. Please use the CONTACT US tab below to initiate a date or time change request.<\/p>

The purchaser must change the entire order to a single date and time. The purchaser may not split off a portion of the order for a different date or time.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Pricing & Discounts<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Ticket prices vary by season and experience so please visit our individual event pages for full pricing information.<\/p>

Seniors (65+), active-duty military members and first responders with the appropriate ID card are eligible for a $6 discount on each ticket (up to 10 tickets) for select events. This discount is available for WILD WEST ADVENTURE PARK<\/strong>, NIGHTFALL<\/strong> and YULETIDE<\/strong>. During checkout, please select the applicable pricing option.<\/span><\/p>

Please note, the active-duty individual or first responder must be a member of the attending party and must present their valid service ID card for verification when checking in at the event. If the appropriate identification cannot be presented by this individual, you will be charged the difference in ticket price before being allowed entry.<\/p>

Please click here for additional information about visiting Old Tucson.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Ticketing Information Booking Tickets can be booked easily HERE. Walk-up tickets may be available on the day of the event, however, we do not guarantee entrance on popular dates if you have not booked in advance. Please book early to secure your spot. For the most efficient purchase experience, we recommend booking tickets here on […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-5519259","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/staging.oldtucson.com\/index.php?rest_route=\/wp\/v2\/pages\/5519259","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/staging.oldtucson.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/staging.oldtucson.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/staging.oldtucson.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/staging.oldtucson.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=5519259"}],"version-history":[{"count":12,"href":"https:\/\/staging.oldtucson.com\/index.php?rest_route=\/wp\/v2\/pages\/5519259\/revisions"}],"predecessor-version":[{"id":5519272,"href":"https:\/\/staging.oldtucson.com\/index.php?rest_route=\/wp\/v2\/pages\/5519259\/revisions\/5519272"}],"wp:attachment":[{"href":"https:\/\/staging.oldtucson.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=5519259"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}